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Job Description
Loan Servicing Assistant
HELP ME TAKE FAIRWAY AMERICA TO THE NEXT LEVEL!
"As the President and Chief Credit Officer of Fairway America, I am looking for a talented and successful individual to handle many, if not all, of the administrative duties and tasks associated with servicing our loan portfolio. This detail and task oriented position will appeal to the thorough and meticulous individual who takes pride in doing a lot of things and doing them right. If you have a gift and a passion for following up on things and to get them right, we want to hear from you!"
Matt Burk, President and CCO
The Position
The Servicing Assistant is a key person in our collection department. This person has accountability for all day to day aspects of servicing loans. The successful candidate will be an organized, detailed oriented person who enjoys completing tasks, following up on important paperwork and gets a sense of accomplishment from doing so.
For the A-player looking for something special and who can answer "yes" to all of the following questions, this is the opportunity for you.
- Do you enjoy detailed work that must be completed accurately and on time?
- Do you take pride in completing all of your day to day tasks and doing things right the first time?
- Are you seeking meaning and purpose in your career?
- Are you seeking an atmosphere of open and direct communication, clear and mutually established priorities and expectations, and a culture of accountability and performance?
- Do you exceed people's expectations of you on a regular basis?
- Is it in your bones to seek continual improvement?
- Do you have passion to make sure the job is done correctly?
- Do you want to make a tangible contribution to the success of your department and company?
- Are you able to handle multiple task and activities at one time and still maintain a high level of accuracy?
If you answered "yes" to these questions, we want to meet you!
Responsibilities
- Monitor property insurance coverage and property taxes for all loans.
- Prepare monthly statements and reports for Lenders and Borrowers.
- Post monthly payments and administer automatic loan payments.
- Draft payoff Statements.
- Maintain Loan Servicing Files.
- Close file upon payoff including termination of tax and UCC contracts.
- Set up and maintain servicing files and review and update information on loan servicing systems (Salesforce and TMO).
- Handle documentation for Sold Servicing Released loans.
- Prepare files, documents and perform calculations for loans in legal status.
- Coordinate partial release payments with escrow.
- Monitor servicing files for compliance with agreed upon terms.
- Monitor and disburse Construction Draws.
- Perform daily bank reconciliation of trust accounts.
- Monitor and administer ARM loans and loan maturities, prepare documentation accordingly.
Qualifications
To succeed at Fairway America, the ideal candidate would have the following:
- 3-5 years + work experience in loan servicing, collection, insurance, escrow or related field.
- Experience with hazard and flood insurance a plus.
- Some college course work completed, degree preferred.
- Very strong computer skills required, including MS Office applications (Access, The Mortgage Office, SalesForce a plus).
- Detail oriented, organized, self-motivated.
- Excellent verbal and written communication skills.
Benefits
Fairway America is committed to maintaining a diverse, motivated, positive work environment full of great people who share, demonstrate, and live our core values. Take pride in working for a company that lives its core values, vision and mission/purpose and continually provides tangible value and benefit to its employees, brokers, borrowers and investors. Our benefits include:
- Competitive Salary
- Bonuses
- Medical and Dental Coverage
- Matching 401K Plan
- Company paid ongoing training and personal development
- Paid time off/comp time
- Outstanding working environment
- Flex schedules (some positions)
- Family friendly, atmosphere and culture.
At Fairway America, we are committed to our core values:
- Driven and Committed
- Responsible and Accountable
- Open Communication
- Perpetual Growth and Improvement
- Courage with Consideration and
- Trust and Respect
We believe in:
- Quality of Life
- Win/Win
- Fun
These values are alive at our company and we live them every day while pursuing our purpose of "Honorably doing worthwhile deals that create value, wealth, dignity and superior returns for all parties involved". If a deal is not worthwhile for everyone (our borrowers, investors, referral sources, and Fairway America), we'd rather not do it at all.
Apply
If you feel you are an "A player", are up for our challenging, demanding, and rigorous hiring process, and would like to join a dynamic, growing company, please submit your cover letter and resume to start the application process. All candidates must complete the application process to be considered. Phone calls are not accepted.
